Legal & Compliance

Terms & Conditions

Clear guidelines for platform access, usage, and partnership terms for our B2B hotel booking portal.

Last updated: January 2025

1. Eligibility Criteria

Business Partners Only

Voyage Whiz is exclusively available to verified business entities including travel agencies, corporate travel managers, hospitality partners, and other qualified commercial entities.

To be eligible for platform access, you must:

Be a registered business entity with valid business license
Operate in the travel, hospitality, or corporate services industry
Provide valid business documentation and references
Agree to our partnership terms and conditions
Meet minimum volume or revenue requirements (where applicable)

2. Terms of Access Approval

Access to the Voyage Whiz platform is granted at our sole discretion following a comprehensive review process. We reserve the right to:

• Approve or deny access requests without providing detailed reasons
• Require additional documentation or verification steps
• Set specific terms, conditions, or limitations for individual partners
• Modify access levels based on performance and compliance
• Suspend or terminate access for violations of these terms

Approval Timeline

The review process typically takes 3-5 business days. Complex applications may require additional time for thorough evaluation.

3. Data Use and Privacy

Data Collection and Use

We collect and process business data necessary for platform operation, including:

• Business registration and contact information
• Booking and transaction data
• Platform usage analytics and performance metrics
• Communication records and support interactions

Data Protection

We implement enterprise-grade security measures including:

• End-to-end encryption for all data transmission
• PCI DSS compliance for payment processing
• Regular security audits and vulnerability assessments
• Strict access controls and authentication protocols

GDPR Compliance

We are fully compliant with GDPR and other applicable data protection regulations. Partners have full rights to data access, portability, and deletion upon request.

4. Booking Terms and Limitations

Booking Policies

• All bookings are subject to hotel availability and confirmation
• Rates and availability are updated in real-time but may change
• Cancellation policies vary by property and rate type
• Special requests are subject to hotel approval
• Group bookings may require additional terms and conditions

Rate and Payment Terms

• B2B rates are confidential and for partner use only
• Payment terms are established individually per partner agreement
• Credit limits and payment methods are subject to approval
• Late payment fees may apply as per partner agreement

Booking Limitations

Partners may be subject to booking volume limits, geographic restrictions, or other limitations based on their agreement level and performance history.

5. API and Platform Use Rules

API Usage Guidelines

• API access is provided under separate technical agreement
• Rate limiting and usage quotas apply to all API endpoints
• Partners must implement proper error handling and retry logic
• API keys must be kept secure and not shared with third parties
• Unauthorized API usage may result in access suspension

Prohibited Activities

Strictly Prohibited:

• Sharing access credentials with unauthorized parties
• Attempting to reverse engineer or hack the platform
• Using the platform for illegal or fraudulent activities
• Violating rate limits or attempting to overload systems
• Reselling access without explicit written permission

Questions About These Terms?

If you have any questions about these terms and conditions or need clarification on any aspect of our platform usage policies, please don't hesitate to contact us.